#wpiko-chatbot-container{max-width:var(--chatbot-width);width:100%;border-radius:20px;margin:0 auto;position:relative;padding-bottom:8px;background:var(--chatbot-background-color);box-shadow:0 2px 10px rgba(0,0,0,.05);display:flex;flex-direction:column}#chatbot-header{position:relative;display:flex;align-items:center;padding:18px;background:var(--chatbot-header-color);border-bottom:1px solid var(--chatbot-border-color);border-radius:20px 20px 0 0;z-index:901}#chatbot-header:after{content:'';position:absolute;left:0;right:0;bottom:-12px;height:12px;background:linear-gradient(to bottom,rgba(212,212,212,.1),transparent);pointer-events:none}#chatbot-image{width:50px;height:50px;border-radius:50%;margin-right:10px}#chatbot-info{display:flex;flex-direction:column}#chatbot-name{font-size:16px;font-weight:700;color:var(--chatbot-name-color)}#chatbot-status{font-size:14px}#chatbot-status.online{color:#00a878}#chatbot-status.offline{color:#ff3b3b}#chatbot-menu{position:absolute;top:15px;right:15px;z-index:1001}#chatbot-menu-button{background:0 0;border:none;cursor:pointer;padding:5px;color:var(--icon-color)}#chatbot-menu-dropdown{position:absolute;top:100%;right:0;background:var(--chatbot-background-color);color:var(--bot-text-color);border:1px solid var(--chatbot-border-color);border-radius:5px;box-shadow:0 2px 5px rgba(0,0,0,.1);min-width:150px;font-size:14px;z-index:1000}#chatbot-menu-dropdown ul{list-style-type:none;padding:0;margin:0}#chatbot-menu-dropdown li{padding:10px 15px;cursor:pointer;white-space:nowrap;border-bottom:1px solid var(--chatbot-border-color)}#chatbot-menu-dropdown li:last-child{border-bottom:none}#chatbot-menu-dropdown li:hover{background-color:var(--bot-background-color)}#chatbot-messages{height:var(--chatbot-height);overflow-y:auto;margin-bottom:15px;padding:15px;font-size:14px;letter-spacing:.1px;display:flex;flex-direction:column;scroll-behavior:smooth;border-bottom:1px solid var(--chatbot-border-color);position:relative}#chatbot-messages:after{content:'';position:absolute;bottom:0;left:0;right:0;height:12px;background:linear-gradient(to top,rgba(212,212,212,.05),transparent);pointer-events:none}#chatbot-messages .message-container{display:flex;flex-direction:column;padding-bottom:8px}#chatbot-messages .user-message{background:var(--user-background-color);color:var(--user-text-color);border:1px var(--user-border-style) var(--user-text-color);text-align:left;align-self:flex-end;padding:8px 12px;border-radius:10px 10px 0;white-space:pre-wrap;word-break:break-word;font-weight:500;display:inline-block;max-width:70%;margin-left:auto}#chatbot-messages .bot-message{text-align:left;padding:8px 12px;background:var(--bot-background-color);color:var(--bot-text-color);border-radius:10px 10px 10px 0;display:inline-block;max-width:100%}.bot-message{position:relative}.bot-message a{color:var(--bot-text-color);text-decoration:underline}.bot-message a:hover{color:color-mix(in srgb,var(--bot-text-color) 85%,#000)}.message-wrapper{display:flex;align-items:flex-end;margin-bottom:10px}.user-message-wrapper{justify-content:flex-end}.message-avatar{width:29px;height:29px;border-radius:50%;flex-shrink:0}.bot-message-wrapper .message-avatar{margin-right:8px}.user-message-wrapper .message-avatar{background:var(--user-background-color);margin-left:7px;order:1}.user-avatar-svg{width:100%;height:100%;color:var(--user-text-color)}.message-avatar.user-avatar{display:flex;justify-content:center;align-items:center;border:1px var(--user-border-style) var(--user-text-color);padding:2px;max-height:20px;max-width:20px}.bot-message h1{font-size:22px;margin:0;font-weight:600;color:var(--bot-text-color)}.bot-message h2{font-size:18px;margin:0;font-weight:600;color:var(--bot-text-color)}.bot-message h3{font-size:16px;margin:0;font-weight:600;color:var(--bot-text-color)}.bot-message strong{font-weight:600;margin:0;color:var(--bot-text-color)}.bot-message em{font-style:italic;color:var(--bot-text-color)}.error-message{padding:10px;border-radius:5px;margin:10px 0;font-style:italic}.error-message{background-color:#ffebee;color:#c62828}.error-message.config_error{background-color:#fff3e0;color:#e65100}.loading-dots{display:flex;align-items:center;justify-content:center;padding:8px 0}.loading-dots .dot{width:8px;height:8px;margin:0 4px;border-radius:50%;background-color:var(--bot-text-color);animation:dotPulse 1.4s infinite}.loading-dots .dot:nth-child(2){animation-delay:.2s}.loading-dots .dot:nth-child(3){animation-delay:.4s}@keyframes dotPulse{0%,100%{transform:scale(.3)}50%{transform:scale(1)}}.message-container.loading{width:auto;max-width:50%}.message-container.loading .bot-message{display:flex;justify-content:center;align-items:center;padding:0;min-width:60px}#pre-made-questions{display:flex;flex-wrap:wrap;justify-content:center;margin-bottom:17px;padding:8px;position:relative}.pre-made-question{background:var(--user-background-color);color:var(--user-text-color);border:1px var(--user-border-style) var(--user-text-color);margin:5px;border-radius:30px 30px 1px;padding:10px 16px !important;cursor:pointer;font-size:14px;text-align:center;display:inline-block;font-weight:600;transition:all .3s ease;position:relative;overflow:hidden}.pre-made-question:before{content:'';position:absolute;top:0;left:-100%;width:100%;height:100%;background:linear-gradient(120deg,transparent,rgba(255,255,255,.3),transparent);transition:all .4s}.pre-made-question:hover{transform:scale(1.05);box-shadow:0 5px 15px rgba(0,0,0,.1);background:var(--user-background-color);border:1px var(--user-border-style) var(--user-text-color)}.pre-made-question:hover:before{left:100%}#input-container{padding:0 8px 8px;z-index:902}#chatbot-input-container{display:flex;align-items:center;justify-content:space-between;background:var(--input-background-color);border-radius:30px;padding:10px}#chatbot-input{flex:1;padding:10px;border:none;border-radius:30px;box-sizing:border-box;font-size:14px;background:var(--input-background-color);outline:none;resize:none;height:50px;overflow-y:auto;line-height:1.5;letter-spacing:1px}#chatbot-send{background:var(--primary-color);color:var(--primary-text-color);border:none;border-radius:50%;cursor:pointer;width:40px;height:40px;display:flex;align-items:center;justify-content:center;margin-left:10px;padding:0;flex-shrink:0;transition:background-color .3s}#chatbot-send:hover{background:color-mix(in srgb,var(--primary-color) 85%,#000);transition:background-color .3s}#chatbot-send svg{width:20px;height:20px;fill:#fff}#chatbot-messages::-webkit-scrollbar{width:8px}#chatbot-messages::-webkit-scrollbar-track{background:#fff;border-radius:10px}#chatbot-messages::-webkit-scrollbar-thumb{background:#f1f1f1;border-radius:10px}#chatbot-messages::-webkit-scrollbar-thumb:hover{background:#e1e1e1}#wpiko-chatbot-floating-icon{position:fixed;bottom:20px;right:var(--floating-position-right,20px);left:var(--floating-position-left,auto);width:60px;height:60px;background-color:var(--primary-color);border-radius:50%;cursor:pointer;box-shadow:0 2px 10px rgba(0,0,0,.2);z-index:9998;transition:transform .3s ease}#wpiko-chatbot-floating-icon:before,#wpiko-chatbot-floating-icon:after{content:'';position:absolute;top:50%;left:50%;width:30px;height:30px;transition:opacity .3s ease,transform .3s ease}#wpiko-chatbot-floating-icon:before{content:'';display:block;width:24px;height:24px;background-color:var(--primary-text-color);mask:url('data:image/svg+xml;utf8,<svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24"><path d="M20 2H4c-1.1 0-2 .9-2 2v18l4-4h14c1.1 0 2-.9 2-2V4c0-1.1-.9-2-2-2z"/></svg>') no-repeat center;-webkit-mask:url('data:image/svg+xml;utf8,<svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24"><path d="M20 2H4c-1.1 0-2 .9-2 2v18l4-4h14c1.1 0 2-.9 2-2V4c0-1.1-.9-2-2-2z"/></svg>') no-repeat center;background-size:contain;transform:translate(-50%,-50%)}#wpiko-chatbot-floating-icon:after{content:'';display:block;width:24px;height:24px;background-color:var(--primary-text-color);mask:url('data:image/svg+xml;utf8,<svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24"><path d="M19 6.41L17.59 5 12 10.59 6.41 5 5 6.41 10.59 12 5 17.59 6.41 19 12 13.41 17.59 19 19 17.59 13.41 12z"/></svg>') no-repeat center;-webkit-mask:url('data:image/svg+xml;utf8,<svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24"><path d="M19 6.41L17.59 5 12 10.59 6.41 5 5 6.41 10.59 12 5 17.59 6.41 19 12 13.41 17.59 19 19 17.59 13.41 12z"/></svg>') no-repeat center;background-size:contain;transform:translate(-50%,-50%) scale(0);opacity:0}#wpiko-chatbot-floating-icon.open:before{transform:translate(-50%,-50%) scale(0);opacity:0}#wpiko-chatbot-floating-icon.open:after{transform:translate(-50%,-50%) scale(1);opacity:1}#wpiko-chatbot-floating-icon:hover{transform:scale(1.1)}#wpiko-chatbot-floating-wrapper{position:fixed;bottom:30px;right:var(--floating-wrapper-right,80px);left:var(--floating-wrapper-left,auto);display:flex;align-items:center;cursor:pointer;z-index:9998;transition:all .3s ease}#wpiko-chatbot-floating-text{background-color:var(--chatbot-background-color);color:var(--chatbot-name-color);padding:8px 12px;border-radius:20px;margin-right:var(--floating-wrapper-text-right,10px);margin-left:var(--floating-wrapper-text-left,10px);font-size:14px;letter-spacing:.2px;box-shadow:0 2px 5px rgba(0,0,0,.1);transition:opacity .3s ease,transform .3s ease}#wpiko-chatbot-floating-wrapper.open #wpiko-chatbot-floating-icon:before{opacity:0;transform:scale(0)}#wpiko-chatbot-floating-wrapper.open #wpiko-chatbot-floating-icon:after{opacity:1;transform:scale(1)}#wpiko-chatbot-floating-wrapper.open #wpiko-chatbot-floating-text{opacity:0;transform:translateX(20px);pointer-events:none}#wpiko-chatbot-floating-wrapper:hover #wpiko-chatbot-floating-icon{transform:scale(1.1)}#wpiko-chatbot-floating-wrapper.open #wpiko-chatbot-floating-icon:after{opacity:1;transform:translate(-50%,-50%) scale(1)}#wpiko-chatbot-floating-container{position:fixed;display:flex;bottom:100px;right:var(--floating-container-right,20px);left:var(--floating-container-left,auto);width:var(--chatbot-floating-width);height:var(--chatbot-floating-height);z-index:9999;box-shadow:0 5px 40px rgba(0,0,0,.16);border-radius:20px;overflow:hidden}#wpiko-chatbot-floating-container #wpiko-chatbot-container{display:flex;width:100%;flex-direction:column;height:100%;max-width:100%;border-radius:0;margin:0;padding:0}#wpiko-chatbot-floating-container #chatbot-messages{height:calc(100% - 170px)}#wpiko-chatbot-floating-container #input-container{padding:0 10px 15px}#wpiko-chatbot-floating-container #pre-made-questions{margin-bottom:16px}#wpiko-chatbot-mobile-close{display:none;position:absolute;top:0;left:50%;transform:translateX(-50%);background:var(--primary-color);border:none;border-radius:0 0 4px 4px;padding:2px 20px;cursor:pointer;z-index:9999;text-align:center;min-width:60px;transition:all .3s ease}#wpiko-chatbot-mobile-close:before{content:'';display:inline-block;width:16px;height:16px;background-color:var(--primary-text-color);mask:url('data:image/svg+xml;utf8,<svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24"><path d="M7.41 15.41L12 10.83l4.59 4.58L18 14l-6-6-6 6z"/></svg>') no-repeat center;-webkit-mask:url('data:image/svg+xml;utf8,<svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24"><path d="M7.41 15.41L12 10.83l4.59 4.58L18 14l-6-6-6 6z"/></svg>') no-repeat center;background-size:contain;vertical-align:middle;transform:rotate(180deg);transition:transform .3s ease}#wpiko-chatbot-mobile-close:hover{padding:4px 25px}#wpiko-chatbot-mobile-close:hover:before{transform:rotate(180deg) scale(1.1)}#wpiko-chatbot-mobile-close:active{transform:translateX(-50%) scale(.95)}@media screen and (max-width:767px){#wpiko-chatbot-floating-container{position:fixed;top:0;left:0;right:0;bottom:0;width:100%;height:100%;max-width:none;border-radius:0;z-index:9997}#wpiko-chatbot-floating-container #wpiko-chatbot-container{height:100%;max-height:100%;border-radius:0}#wpiko-chatbot-floating-wrapper.open #wpiko-chatbot-floating-icon{display:none}#wpiko-chatbot-mobile-close{display:block}#chatbot-header{padding-top:30px;border-radius:0}#wpiko-chatbot-floating-icon{bottom:15px;right:15px;width:50px;height:50px}#wpiko-chatbot-floating-text{display:none}#chatbot-menu{top:30px}#wpiko-chatbot-container:not(#wpiko-chatbot-floating-container #wpiko-chatbot-container) #chatbot-header{padding-top:18px}#chatbot-input{font-size:16px;-webkit-text-size-adjust:none;touch-action:manipulation}#wpiko-chatbot-floating-container{isolation:isolate;touch-action:none}#chatbot-messages{touch-action:pan-y;-webkit-overflow-scrolling:touch}body.chatbot-open,html.chatbot-open{overflow:hidden !important;position:fixed;width:100%;height:100%}}